Support By Moore gives your team instant, secure remote access to any device — no technical knowledge required. One click to install, one ID to connect.
Pre-configured for Moore Contact Center. Download, install, and share your Device ID — that's it.
Standard installer for home and office computers. Recommended for most users.
⬇ Download for WindowsFor IT administrators deploying via Group Policy or enterprise management tools.
⬇ Download MSIManaged client onboarding script for RMM deployment. Run as Administrator.
⬇ Install-MooreRMM.ps1 · PowerShell ScriptBuilt on RustDesk — a high-performance remote access protocol — running on Moore's private infrastructure.
All sessions are encrypted with a private key — only your Moore Services team can connect. No third-party access, ever.
Download and run — no configuration needed. Pre-configured to connect to Moore Services' private server automatically.
Hosted on Moore Services' dedicated server — not a shared public relay. Your sessions stay on your network.
Connect from any network, any location. No VPN required — just share your Device ID with your support agent.
Built on RustDesk — a high-performance remote access protocol optimized for speed and reliability.
The installer is code-signed by Moore Services — no security warnings, no SmartScreen blocks on install.
Four simple steps to get connected with your Moore Services support agent.
Click the Download for Windows button above. The installer is pre-configured — no settings to adjust.
Open the downloaded file and click Install. The app is digitally signed by Moore Services so no security warnings will appear.
Once installed, the app shows your unique Device ID. Share this with your Moore Services support agent when you need assistance.
When your agent connects, you'll see a prompt to accept the session. You're always in control and can end the session at any time.