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The Process

Up and Running in 24 Hours

No complicated setup. No long onboarding. No months of contracts before you see results. We get your contact center live fast โ€” and keep it running perfectly.

Step by Step

How We Get You Started

Four simple steps from first conversation to fully operational contact center โ€” most clients are live same day.

1
Day 1 โ€” Usually 30 Minutes

Consultation Call

We start with a quick call to understand your business โ€” what you do, who your customers are, how calls come in, and what you need from a contact center. No sales pitch, just a real conversation. We'll recommend the right plan and services based on your specific situation.

๐Ÿ“ž 30-minute call ๐ŸŽฏ Custom recommendation ๐Ÿ’ฐ Transparent pricing ๐Ÿ“‹ No commitment required
2
Day 1 โ€” A Few Hours

Setup & Configuration

Once you're ready to go, we handle everything. We configure your call routing, write your custom call scripts, train Cora on your business, set up your intake forms, and get your client portal ready. You don't need to do anything technical โ€” we handle all of it.

๐Ÿ“ Custom call scripts ๐Ÿค– Cora personalization ๐Ÿ“‹ Intake form setup ๐Ÿ–ฅ Portal configuration ๐Ÿ”€ Call routing setup ๐Ÿงช Full end-to-end testing
3
Day 1 โ€” You're Live

Go Live

Forward your number to us โ€” or we provision a new number for you โ€” and you're live. Calls start flowing. Cora answers. Agents engage. Forms are submitted. Tickets are created. Everything shows up in your portal in real time. Most clients are live within the same day they sign up.

๐Ÿ“ž Forward your number โšก Immediate coverage ๐Ÿ“Š Portal goes live ๐Ÿ”” Notifications active
4
Ongoing โ€” Every Month

Optimize & Grow

We don't just set it and forget it. Every month we review your call data, agent performance, and customer feedback. We make adjustments to scripts, routing, and AI responses to keep your service getting better over time. Your contact center improves automatically as we learn your business.

๐Ÿ“ˆ Monthly review ๐Ÿ”ง Script refinements ๐Ÿ“Š Performance reports ๐Ÿค– AI improvements ๐Ÿ’ฌ Direct access to our team
Why Choose Us

What Makes Moore Different

We're not a faceless call center. We're a dedicated partner that treats your business like our own.

24h

Fast Setup

From consultation to live in under 24 hours. No weeks of onboarding.

0

Contracts Required

Month-to-month only. Cancel anytime. We earn your business every month.

100%

US Based

Every agent and staff member is based in the United States.

24/7

Always On

Cora and our agents cover your calls around the clock, including holidays.

Common Questions

Questions About Getting Started

Do I need to buy any hardware or equipment?
No. Everything is cloud-based. You just forward your existing phone number to us, or we can provision a new number. No hardware, no software to install.
What if I already have a receptionist?
Great โ€” we work alongside your existing staff. Cora handles after-hours and overflow calls so your receptionist can focus on in-person service. Our live agents can act as backup when your team is unavailable.
How do I forward my calls?
It depends on your phone provider โ€” most support call forwarding with a simple setting or by dialing a code. We'll walk you through it step by step. It usually takes under 5 minutes.
Can I change my plan later?
Absolutely. You can upgrade or downgrade at any time. There are no penalties and no waiting periods. Just let us know and we'll adjust your service the same day.
What happens if I want to cancel?
Just give us 30 days notice. We'll return your number, provide all your call data and recordings, and part ways professionally. No hidden fees, no penalties.
Will Cora sound robotic?
No โ€” Cora uses natural conversational AI and sounds professional and friendly. Try the free demo at moorecontactcenter.com/ai to hear her in action.

Ready to Get Started?

Book a free consultation call and we'll have you live within 24 hours.

Book a Consultation ๐Ÿ“ž (346) 616-9242 ๐ŸŽ™ Try AI Demo First