Every Moore Contact Center client gets a real-time portal. See exactly what's happening with your account — calls, tickets, forms, bookings — any time, on any device.
No black boxes. No surprises. Your portal gives you full visibility into every interaction we handle on your behalf.
Real-time call volume, handle times, answer rates, and outcomes — updated live as calls happen.
Access full recordings and AI-generated transcripts of every call handled on your behalf.
Every form filled by Cora or an agent appears instantly in your portal — complete and searchable.
Open, in-progress, and resolved tickets all visible with full conversation history through NexDesk.
Every appointment booked by Cora or your agents appears in your calendar view instantly.
Get alerted the moment something important happens — new call, form submission, or opened ticket.
This is what your portal looks like in real time
Most answering services and contact centers are black boxes. You send calls their way and hope for the best. Moore Contact Center is different — every single interaction is logged, recorded, and visible to you in real time.
Your portal data is encrypted, US-hosted, and never shared with third parties. You own your data — always.