Terms of Service

Moore Connect Solutions LLC · Last updated: September 2026

Effective Date: September 1, 2026 · These terms apply to all services provided by Moore Connect Solutions LLC.

1. Acceptance of Terms

By using Moore Contact Center services, you agree to these Terms of Service. If you do not agree, please do not use our services. These terms constitute a legally binding agreement between you and Moore Connect Solutions LLC.

2. Services Provided

Moore Contact Center provides contact center services including but not limited to:

3. Service Agreement

Services are provided on a month-to-month basis unless otherwise specified in a written service agreement. Either party may terminate services with 30 days written notice. Moore Connect Solutions LLC reserves the right to terminate services immediately for violations of these terms.

4. Payment Terms

Service fees are billed monthly in advance. Payment is due within 15 days of invoice. Late payments may result in service suspension. All fees are non-refundable unless otherwise specified in your service agreement.

5. Client Responsibilities

As a client, you agree to:

6. Call Recording Consent

You authorize Moore Contact Center to record calls handled on your behalf for quality assurance and training purposes. You are responsible for ensuring your customers are notified of call recording in accordance with applicable laws in your jurisdiction.

7. SMS Communications

By providing your phone number and opting in, you consent to receive SMS messages from Moore Connect Solutions LLC regarding your service, support updates, and appointment confirmations. Message and data rates may apply. Message frequency varies. Reply STOP to opt out. Reply HELP for assistance. View our Privacy Policy for more information.

8. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or sensitive information shared in connection with the services. This obligation survives termination of the service relationship.

9. Limitation of Liability

Moore Connect Solutions LLC's liability to you for any claim arising from these terms or our services shall not exceed the total fees paid by you in the three months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

10. Service Availability

We strive to maintain 99.9% uptime for our services. Scheduled maintenance will be announced in advance. We are not liable for service interruptions due to circumstances beyond our reasonable control.

11. Intellectual Property

All content, software, and materials provided by Moore Contact Center remain our property. You may not reproduce, distribute, or create derivative works without our written consent.

12. Governing Law

These terms are governed by the laws of the State of Texas. Any disputes shall be resolved in the courts of Harris County, Texas.

13. Changes to Terms

We may update these terms from time to time. We will notify you of significant changes with at least 30 days notice. Continued use of our services after changes constitutes acceptance of the new terms.

14. Contact Us

For questions about these terms, please contact us: