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⭐ People  |  Solutions  |  Results

Your Customers Deserve
More.

Moore Contact Center is a full-service contact center — live agents, AI-powered answering, real-time chat, email management, helpdesk ticketing, and a client reporting portal — all under one roof, built for your business.

🇺🇸 100% US Based
⏱ 24/7 Coverage
📋 No Long Contracts
⚡ Live in 24 Hours
🔒 Secure & Private
24/7
Always On
<30s
Avg Answer Time
100%
US Based
$49
Starting/Mo
What We Do

A Complete Contact Center —
Not Just an Answering Service

Live agents, AI tools, helpdesk ticketing, chat, email management, and real-time reporting — working together to make sure your customers always get the service they deserve.

📞

Inbound Call Handling

Live Agents

Professional US-based agents answer your calls with your brand voice. Every caller gets a knowledgeable, courteous response — every time.

  • Skill-based routing to the right agent
  • Custom call scripts per client
  • Warm transfers with full briefing
  • After-hours and overflow coverage
  • Call recording & transcripts
💬

Live Chat & Email

Multi-Channel

Real-time chat support on your website and professional email management — handled by our agents with AI assistance for lightning-fast responses.

  • Website chat widget included
  • AI-assisted agent responses
  • Email queue management
  • Full conversation transcripts
  • Response time SLA tracking
🎫

Ticketing & Helpdesk

NexDesk Powered

Every interaction automatically creates a trackable ticket in NexDesk — our integrated helpdesk platform. Nothing falls through the cracks.

  • Automatic ticket creation
  • Priority and escalation routing
  • Client-facing ticket portal
  • Resolution tracking & SLA
  • Full history per customer
🤖

AI Receptionist — Cora

24/7 AI

Cora answers calls as your business 24/7, books appointments, captures intake forms, and escalates to a live agent when needed. No voicemail. No missed calls.

  • Personalized to your business
  • Real-time calendar booking
  • Custom intake form capture
  • Live agent handoff with briefing
  • From $49.95/mo flat rate
📊

Reporting & Analytics

Real-Time

Full visibility into every interaction. Track call volumes, handle times, agent performance, and customer satisfaction from your client portal.

  • Live dashboard access
  • Call volume & handle time
  • Agent performance metrics
  • Monthly review reports
  • Custom data exports
📣

Outbound Campaigns

Proactive

We don't just answer calls — we make them. Appointment reminders, follow-ups, satisfaction surveys, and lead qualification handled by our team.

  • Appointment reminders & confirmations
  • Lead follow-up calls
  • Customer satisfaction surveys
  • SMS & email campaigns
  • Re-engagement outreach
24/7
Always Available
Including Holidays
<30s
Average
Answer Time
100%
US Based
Agents & Staff
3+
Contact Channels
Phone, Chat, Email
$49
Starting Price
Per Month
Client Portal

Complete Transparency —
Always.

Every Moore Contact Center client gets a real-time portal. See exactly what's happening with your account — calls, tickets, forms, bookings, and agent activity — any time, on any device. No black boxes. No surprises.

📈

Live Call Reports & Recordings

Real-time call volumes, handle times, outcomes, and full recordings — filterable by date and agent.

📋

Intake Form Submissions

Every form filled by Cora or an agent appears instantly in your portal — searchable and exportable.

🎫

Support Ticket Tracking

Open, in-progress, and resolved tickets all visible with full history through NexDesk.

🔔

Instant Notifications

Get alerted the moment a call comes in, a form is submitted, or a ticket is opened.

Your Dashboard

Live metrics, always up to date

98%
Answer Rate
24s
Avg Answer
4.9★
Satisfaction
0
Missed Calls
Recent Activity
📞 Inbound call answeredjust now
📅 Appointment booked2m ago
📋 Intake form submitted5m ago
🎫 Ticket #1042 resolved12m ago
🎙

Meet Cora

Our AI receptionist answers every call as your business — 24/7, personalized, professional. Try her free right now.

Tier 1 — 24/7 Answering + Intake$49.95/mo
Tier 2 — + Real-Time Booking$69.95/mo
Tier 3 — + Live Agent Transfer$150/mo
🎙 Try Free Demo — Hear Cora Now

No signup required · Works with any business

AI-Powered Feature

Never Miss Another Call —
Day or Night

Cora is one of our most powerful tools. She answers every call as your business — using your name, your services, your personality. She books appointments, captures caller information, answers common questions, and hands off to a live agent when the situation calls for it.

  • ✓Answers in under 2 rings — 24 hours a day, 365 days a year
  • ✓Personalized to your business, industry, and brand voice
  • ✓Books appointments directly into your calendar during the call
  • ✓Captures complete intake forms — name, phone, reason, address
  • ✓Transfers to a live agent with a full briefing — no repeat questions
  • ✓Flat rate pricing — no per-minute fees, no surprises
  • ✓Works alongside your live agents — not instead of them
What Clients Say

Real Businesses. Real Results.

★★★★★

"Since switching to Moore Contact Center, we have not missed a single after-hours call. Cora books appointments automatically and our calendar stays full."

P
Precision Plumbing & HVAC
Houston, TX
★★★★★

"The client portal gives me full visibility. I can see every call, every ticket, every form submission in real time. No more guessing what is happening."

R
RJMoore Realty Inc
Texas — Real Estate
★★★★★

"We went live in less than 24 hours. The setup was simple, the agents are professional, and the AI handles routine calls perfectly."

W
Woodlands Dental
The Woodlands, TX
The Process

Up and Running in 24 Hours

No complicated setup. No long onboarding. We make it easy to get started fast.

1

Consultation Call

We learn your business, your customers, and your goals. Every setup is custom — not one-size-fits-all.

2

Setup & Configuration

We configure your channels, train agents on your brand, set up your portal, and test everything end to end.

3

Go Live

Your contact center goes live. Calls, chats, and tickets start flowing — we handle everything professionally.

4

Optimize & Grow

Monthly reviews, performance reports, and continuous improvement keep your service sharp and your customers happy.

Who We Serve

Built for Every Industry

From solo practitioners to multi-location businesses — we build contact center solutions that fit your world.

🔧 Plumbing & HVAC
⚡ Electrical
🏠 Roofing & Construction
⚖️ Law Firms
🦷 Dental Offices
🏥 Medical & Healthcare
🏡 Real Estate
💇 Salons & Spas
🌿 Landscaping
🔑 Property Management
🚗 Auto Services
🛡️ Insurance Agencies
💼 Consulting & Coaching
🏗️ General Contractors
🐾 Veterinary Clinics
🎓 Education & Tutoring
🏋️ Fitness & Wellness
+ Many More

Ready to Give Your Customers More?

Let's talk about how Moore Contact Center can handle your calls, chats, and tickets — professionally, 24/7, at a price that makes sense for your business.

Part of the Moore Connect Solutions LLC Family  ·  No contracts required  ·  US Based  ·  Live in 24 Hours